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Short wait while completing forms. Store was easy to find, staff was friendly with smiles. Hearing test was conducted with clear instructions. Information on hearing aids was concise and options were given.

Cynthia was excellent. Paid attention to whatever I said to her. I believe she took into account what my real hearing issues are. Really appreciated that from her.

I had a very good experience at New Sound. The staff was friendly, most courteous and respectful. I was comfortable there knowing I was in knowledgeable and skilled hands.

Working with Cynthia was very nice. She is knowledgeable and professional. She did a very thorough testing in order to fit in my hearing aids. I would recommend her or anybody interested in buying new hearing aids.

The NewSound audiologist was very thorough. She found that my right hearing aid was not working properly & sent it off to be repaired. The doctor also ordered me a device to help me understand speech during TV programs. I was extremely pleased with the service & professionalism of the...