Today Wednesday: 9:00 AM – 5:00 PM
910 N Main St, McAllen, TX 78501

Our Staff

Cynthia Garza, HIS-T

Hearing Instrument Specialist-in-Training

Cynthia Garza is a Hearing Instrument Specialist. She is originally from Laredo, Texas. Cynthia has over 19 years’ experience in healthcare as a dedicated professional. She began working in the hearing industry in 2018 and was drawn to their profession because she enjoys working with people of all ages, learning new skills and helping her community.
What Cynthia loves most about helping save hearing lives is making that personal connection with her patients. She strives to go above and beyond to exceed patient care by paying close attention to everyday detail in the delivery of patient services. Outside of saving hearing lives, Cynthia enjoys CrossFit training, maintain a healthy life style and spending time with her family.

Cynthia Garza, HIS-T

Lucille 'Lucy' Martinez

Patient Services Coordinator

My name is Lucille (Lucy) Martinez and I welcome you to our office, NewSound Hearing Center! Our goal is to provide you with exceptional care and service in every aspect of your visit. We are committed and dedicated to working as a team to provide you with exceptional quality care for all your hearing needs! You are not just a patient to us, you are FAMILY! You are part of our NewSound Family and we will ALWAYS strive to be the place where you will find and receive excellent quality care and compassionate attention for all your hearing needs! THANK YOU for the opportunity to serve you!

I presently reside in Elsa, Texas with my wonderful husband of 39 years and I also have a Bachelor’s degree in Theology and Counseling. I am new to the New Sound Hearing Center here in Mcallen – I commenced my employment on May 20, 2019, but I am not new to what NewSound stands for – COMMITTED, and DEDICATED to ALWAYS striving to provide others with the best quality of service and quality of care. It’s about helping others and going the extra mile – that is what attracted me to join this great company! We are passionate about helping people hear better and we celebrate with our patients their successes! Their smile, their joy and their satisfaction when they are able to hear better makes our day! We are here to help YOU and we are here to serve YOU!

WELCOME to NewSound Hearing Center!

Lucille 'Lucy' Martinez

Janet Andrade

Patient Services Coordinator

Janet Andrade began working as the Patient Service Coordinator at NewSound Hearing Aid Centers in September of 2019. She is originally from Bay City, TX but now lives in Palmview, TX with her husband and 2 children. She enjoys spending time with her family, church, and traveling. After 18 years working for the public-school system Janet took on the challenge of a new career in the medical field. She is excited and happy to help save people’s hearing lives!

Janet Andrade

Customer Reviews

Treat you real nice like this place.

Benny Padron, on Google

Satisfaccion for their assistance and excellent service.

Enrique Cabanillas, on Google

I am so happy I found Dr. Singleton and NewSound for my 93 -year- old mother. She was a difficult patient but the doctor was patient and compassionate. He worked with her for many months making sure she was comfortable with the new product. I encourage any one with a...

Judy Hitchcock, on Google

As always, Dr. Jim Singleton did a great job. Jim took the time needed to adjust & solve my wife's hear aids for her current condition. He also checked mine and is having them fixed. It is always good to see Jim and Rosairo.

Andy Browder, on Google

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