Our Staff

Cynthia Garza, HIS

Hearing Instrument Specialist

Cynthia Garza is a Hearing Instrument Specialist. She is originally from Laredo, Texas. Cynthia has over 21 years’ experience in healthcare as a dedicated professional. She began working in the hearing industry in 2018 and was drawn to their profession because she enjoys working with people of all ages, learning new skills and helping her community.

What Cynthia loves most about helping save hearing lives is making that personal connection with her patients. She strives to go above and beyond to exceed patient care by paying close attention to everyday detail in the delivery of patient services.

Outside of saving hearing lives, Cynthia enjoys practicing various styles of yoga, maintain a healthy life style and spending time with her family.

Stephanie Pulido

Audio Tech

Stephanie graduated with a Bachelor of Science in Communication Sciences and Disorders from The University of Texas Rio Grande Valley in 2022. She has a passion for providing exceptional service to her community and for assisting patients with their hearing difficulties.

When not helping save hearing lives, Stephanie enjoys time spending quality time with her family and friends. She also enjoys traveling and exploring new cities, taking in the sights and culture each place has to offer.

Blanca Arriaga

Patient Services Coordinator

I was born and raised in McAllen Texas. I am a bilingual audio technician at Newsound Hearing in our McAllen location. I am fairly new to Newsound Hearing started in September of 2022. I was drawn to this profession because hearing is the key to a happy life and is important in everyday living. What I love about my job is seeing patients leave our clinic so happy and thankful we have helped their hearing. I also love that Newsound Hearing has many location across the country and we are able to help our winter Texans with any issues or concerns they may have with their hearing aids while visiting.

Outside of saving hearing lives I enjoy walks in the park enjoying nature and watching my children play.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Cynthia is nice, friendly, and congenial. The office is cozy and the staff is efficient. The exam was on time. I was very happy with my appointment and will recommend highly to others.

Minerva Gatling, on Google
Graciela Lozano, on Google
Sonia Chavira, on Google
Daniel Mejia, on Google

Great service, atmosphere.

Luis Rodriguez, on Google

Very informative and answered my questions. I had to request an actual hearing exam which I felt was necessary to know what hearing loss I had, which she did do upon request. This should be offered to anyone that is considering hearing aids. I did purchase hearing aids after being...

Reb Sander, on Google

(Translated by Google) Magnificent service, very comfortable and rewarding. It provides a lot of relief to know the real state of my hearing from a professional. Thank you. (Original) Magnifico servicio muy cómodo y gratificante, provee mucho alivio conocer el estado real de mi sentido auditivo por una profesional, gracias

Ivan De Leon, on Google
Maria Gonzalez, on Google

Professional Dr. Good experience.

MRSPW Lovemycats, on Google

Well, they just talked to me and referred me to someone else. I cant afford the copay, which isnt their fault.

martha germany, on Google

Very professional and kind

Susana A Velasco de Carrillo, on Google

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