Our Staff

Cynthia Garza, HIS

Cynthia Garza, HIS

Hearing Instrument Specialist

Cynthia Garza is a Hearing Instrument Specialist. She is originally from Laredo, Texas. Cynthia has over 21 years’ experience in healthcare as a dedicated professional. She began working in the hearing industry in 2018 and was drawn to their profession because she enjoys working with people of all ages, learning new skills and helping her community.

What Cynthia loves most about helping save hearing lives is making that personal connection with her patients. She strives to go above and beyond to exceed patient care by paying close attention to everyday detail in the delivery of patient services.

Outside of saving hearing lives, Cynthia enjoys practicing various styles of yoga, maintain a healthy life style and spending time with her family.

Stephanie Pulido

Stephanie Pulido

Audio Tech

Stephanie graduated with a Bachelor of Science in Communication Sciences and Disorders from The University of Texas Rio Grande Valley in 2022. She has a passion for providing exceptional service to her community and for assisting patients with their hearing difficulties.

When not helping save hearing lives, Stephanie enjoys time spending quality time with her family and friends. She also enjoys traveling and exploring new cities, taking in the sights and culture each place has to offer.

Blanca Arriaga

Blanca Arriaga

Audio Tech

I was born and raised in McAllen Texas. I am a bilingual audio technician at Newsound Hearing in our McAllen location. I am fairly new to Newsound Hearing started in September of 2022. I was drawn to this profession because hearing is the key to a happy life and is important in everyday living. What I love about my job is seeing patients leave our clinic so happy and thankful we have helped their hearing. I also love that Newsound Hearing has many location across the country and we are able to help our winter Texans with any issues or concerns they may have with their hearing aids while visiting.

Outside of saving hearing lives I enjoy walks in the park enjoying nature and watching my children play.

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Customer Reviews

The staff there are so friendly. They did an amazing job. Definitely will recommend to friends and family.

Tony Arriaga, on Google

Very detailed Technician, 3 steps to determine my level of hearing. This was the 1st time EVER, I had such a hearing test, & I'm retired from the military as a CW3, Aviation Maintenance Officer. I've been in aviation maintenance 40 years between the military & civilian sectors, taken many...

Roger Helm, on Google

Blanca is very friendly and kind with my father, I apreciaste her kindness because my dad is an 82 year old man. Excellent service

Claudia Adame, on Google

Very courteous, friendly, and professional service. I like that they use the latest in technology and they are very advanced. Definitely in tune with the best equipment.

Armando Garza, on Google

Had a very pleasant experience, from the first appointment to the follow-up appointment. The first appointment was great. My appointment was at 11 and I was called in at 11 didn't have to wait, it was fast and easy. While I was there, I noticed that another patient walked in...

Gilbert Davis, on Google

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