At NewSound Hearing Centers, our team is the heart of everything we do. Each member of our staff is committed to providing compassionate, personalized care to help you achieve better hearing and a better quality of life. With a blend of professional expertise and genuine dedication, we work together to ensure every patient feels comfortable, supported, and confident throughout their hearing journey. Get to know the friendly faces who are here to serve you every step of the way.
Your Hearing Health Specialists at NewSound Hearing Centers
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Stephanie Pulido
Hearing Instrument Specialist Trainee
Stephanie graduated with a Bachelor of Science in Communication Sciences and Disorders from The University of Texas Rio Grande Valley in 2022. She has a passion for providing exceptional service to her community and for assisting patients with their hearing difficulties.
When not helping save hearing lives, Stephanie enjoys time spending quality time with her family and friends. She also enjoys traveling and exploring new cities, taking in the sights and culture each place has to offer.
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Kelsey Rivera
Patient Care Coordinator
My name is Kelsey and I am the Patient Care Coordinator in the McAllen, Texas clinic. I am committed to providing compassionate, patient-centered care and take pride in helping individuals improve their quality of life through better hearing. As I continue growing in my career, I remain dedicated to creating a supportive environment where every patient feels heard, valued, and confident in their hearing health journey.
