Online Hearing Test
Today 9:00 AM - 5:00 PM
910 N Main St, McAllen, TX 78501
(956) 467-1155

Our Staff

Cynthia Garza, HIS

Hearing Instrument Specialist

Cynthia Garza is a Hearing Instrument Specialist. She is originally from Laredo, Texas. Cynthia has over 21 years’ experience in healthcare as a dedicated professional. She began working in the hearing industry in 2018 and was drawn to their profession because she enjoys working with people of all ages, learning new skills and helping her community.

What Cynthia loves most about helping save hearing lives is making that personal connection with her patients. She strives to go above and beyond to exceed patient care by paying close attention to everyday detail in the delivery of patient services.

Outside of saving hearing lives, Cynthia enjoys practicing various styles of yoga, maintain a healthy life style and spending time with her family.

Stephanie Pulido

Audio Tech

Stephanie graduated with a Bachelor of Science in Communication Sciences and Disorders from The University of Texas Rio Grande Valley in 2022. She has a passion for providing exceptional service to her community and for assisting patients with their hearing difficulties.

When not helping save hearing lives, Stephanie enjoys time spending quality time with her family and friends. She also enjoys traveling and exploring new cities, taking in the sights and culture each place has to offer.

Kelsey Rivera

Patient Care Coordinator

My name is Kelsey and I am the Patient Care Coordinator in the McAllen, Texas clinic. I am committed to providing compassionate, patient-centered care and take pride in helping individuals improve their quality of life through better hearing. As I continue growing in my career, I remain dedicated to creating a supportive environment where every patient feels heard, valued, and confident in their hearing health journey.

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Customer Reviews

Henry Garcia, on Google

Professional friendly great customer service

Priscilla Sanchez, on Google

Great service, they are always quick with getting my grandpa in for an appointment! The ladies who work here are wonderful and very patient. They also do a phenomenal job at explaining things in detail to both myself and my grandpa. It also helps that they know both English and...

jurissa villarreal, on Google

Very professional staff with attention to detail, courteous and friendly.

J.A. CruzAlta, on Google

This was my first experience getting a hearing test and I was very pleased with how I was taken care of and how great it was to get my results immediately after the test. The lady who did my test was Cynthia and she was very professional.

Noelia Reyna, on Google
Susana Velasco De Carrillo, on Google

Right on time and very nice to work with.

James Wilcox, on Google
Ana Lopez-Marroquin, on Google

Awesome service

Omar Martinez, on Google

I had an appointment today with Stephanie @ Newsound Hearing. Very thorough and knowledgeable, also friendly. Had teleconference with Dr.,went very satisfactory and educational. Keep up the great work 👍.

Rey Vasquez, on Google

Dr. Yared Rodriguez is super knowledgeable. We are very happy with the service especially her friendly attitude. We definitely will recommend her and her staff to our friends . Thanks again!

JacintoMaricela Rodriguez, on Google
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