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"comment": "Thank you, Rey! We're glad to hear you had a positive experience with Stephanie and found the teleconference with the doctor helpful. Your kind words motivate us to keep providing excellent service!",
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"comment": "Thank you, Jacintomaricela! We appreciate your kind words about Dr. Yared Rodriguez and her friendly attitude. It's wonderful to hear that you're happy with our service and we truly value your recommendation.",
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"comment": "Wow \u2014 thank you so much for your incredibly kind and thoughtful words. We\u2019re truly touched by your story and honored that you chose NewSound Hearing Center in McAllen to care for your mother during such a challenging and emotional time. \nThank you again for taking the time to share your experience in such a heartfelt way. Your words mean more than you know \u2014 to our team and to others who may be searching for care they can truly trust.",
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"comment": "THANK YOU NewSound Hearing Center!!!! (910 N Main, McAllen, TX)\nMy elderly mother from out of state is staying with us for a short time. Friday evening her main hearing aid stopped working. So we called the store she bought them from in AZ. They told us to find a local store and see what the problem is with it. We searched online & found a few options, none of which are open on the weekend. Monday morning I called & got ahold of a SWEET LOVELY Lady (Janie) at the Call Center for NewSound. She listened as I explained our situation (dementia, frustration, hearing loss, confusion & now a broken hearing aid.) Janie took great notes for the staff at the location she'd be sending us to, to be aware of what we are going thru & dealing with then she found the closest location for us. The location at 910 N Main, McAllen, TX had an opening THIS MORNING!! (Praise God!)\nMom & I arrived at our scheduled time and the sweet Office Lady told me they don't work on Mom's brand. \ud83d\ude25\nMom blurted out, \"Where do we go NOW?\"\nAs i tried to explain to mom, the Audiologist evidently read thru the notes Janie had taken regarding Mom's condition & our situation. She then stepped in & offered to look at for us. (THANK YOU LORD!!)\nShe treated \"MY MOM\" in Mom's condition & situation (and helped me Greatly in doing so)\nBoth the sweet office lady & the Lovely Audiologist went ABOVE & BEYOND their \"jobs\" & \"schooling\" to be KIND & HELPFUL to us and did so with GRACE, GENTLENESS & KINDNESS...\nAt that point they went from \"Dr & staff\" to \"Caregivers in the Situation\"... they treated my mother like JESUS would... (I was SO blessed & grateful for their care & help)\nWhile testing & examining Mom's broken aid, the Lovely Audiologist discovered that the filter was completely clogged & needs replaced. So she removed the clogged filter & gave Mom her hearing back!!!!\nThen she explained to me how they work and the sweet Office lady even looked them up online to show me what to look for, to order the right ones!!!\nWho does that!??!!\nNewSound Hearing Does!!!!\nI was overwhelmed with Gratitude for their help. I know NOTHING about hearing aids but I DO know about Respect & Love & Honor. That is what they Showed my mom....even though my mom doesn't communicate ANY appreciation to them, I HAD to tell \"you\" (anyone looking for a RECOMMENDED Hearing Dr & location).\nTHIS STORE is THE PLACE YOU WANT TO GO TO!! Look nowhere else! NewSound 910 N Main, McAllen, TX.\nThey don't just take care of your hearing and hearing aids.... THEY TAKE CARE OF THE PERSON.\nMy husband and I Thank God for directing us to NewSound Hearing!!!",
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"comment": "Thank you for your feedback; we appreciate your support and recommendation.",
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"comment": "Thank you for your 5-Star review, Wolfy xd!",
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"comment": "Thank you for your review, Oralia Diaz!",
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"comment": "Thank you, my father was very happy after his visit. Thank you, for taking the time to explain to me his daughter what happened during his visit.",
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"comment": "Thank you for your review, Ira Zuniga!",
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"comment": "Thank you for your review, Carol Pease!",
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"comment": "Thank you, Berta!",
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"comment": "I recently has a most pleasant and productive experience with Mr. Isaiah Montemayor, Hearing Instrument Specialist. Mr. Montemayor spent considerable time testing my hearing and demonstrated that my problem was not \"hearing\" but understanding what I do hear. As a result of his testing and adjustments to my existing hearing aids, my \"hearing\" is much improved. I will be needing new aids in the future, and I will definitely purchase them here. As a medical professional, I am very critical of the clinics that I visit. I am pleased to say that I rate this one as excellent, largely due to the professionalism, patience, and courteous demeanor of Mr. Montemayor.",
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"comment": "As always, Dr. Jim Singleton did a great job. Jim took the time needed to adjust & solve my wife's hear aids for her current condition. He also checked mine and is having them fixed. It is always good to see Jim and Rosairo.",
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"comment": "I am so happy I found Dr. Singleton and NewSound for my 93 -year- old mother. She was a difficult patient but the doctor was patient and compassionate. He worked with her for many months making sure she was comfortable with the new product. I encourage any one with a hearing loss to visit this center.",
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"comment": "Dr Singleton and Rosario have been a real delight to work with over the past several years that I have been a client. I really appreciate the caring attitude and professional treatment that has been provided.",
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"comment": "For many years I have been avoiding the idea of getting help for my hearing loss. I had the opportunity to visit with a young man named Mr. Isaiah Montemayor, Hearing Instrument Specialist during the summer. This young man is an asset to New Sound Hearing Aid Centers in that he loves what he does, is passionate about helping people, discusses and provides alternatives to ensure the best possible health aid for the client. He is always ready to assist everyone. In addition, Elizabeth, one of the receptionists and\/or secretary is also an asset to New Sound. She is friendly, supportive, and always has a positive outlook. Every organization, small or large has employees like these, but they are getting harder and harder to find. I commend Mr. Isaiah Montemayor for his professionalism, caring attitude, and dedication. I also commend Ms. Elizabeth for her constant support. Keep up the super job! Congratulations NEW SOUND HEARING CENTERS!",
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"comment": "Dr. James Singleton was so very kind and patient as he tended to my 90 year old mother's needs. Coming from New Mexico to visit my mom, I was very surprised and relieved to know that she can get such professional, attentive care in the Rio Grande Valley. I hope I can find a Dr. just like him in Albuquerque! I know that with Dr. Singleton, she is in good hands.\n\nC. Caldwell\n(written for her by S. Matthews)",
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"comment": "I got my hearing aids in mo. Could not get them adjusted for good hearing. Dr. Singleton examined, cleaned my ears and retested and found the problem. I'am extremely satisfied with the results Very professional and knowledgeable.",
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"comment": "I first visited Isiah Montemayor and Dr. Singleton to evaluate my hearing. They found a problem with my left ear and suggested I visit and ENT. Today, I returned after my appointment with the ENT. The problem was corrected. They reconducted the tests necessary and recommended the appropriate hearing aids.\n\nI was impressed by their professionalism and customer focus. Appointments were on time and I am extremely pleased with the results.\n\n8\/21\/14, I finally received my new hearing aids. Through no fault of New Sound, the VA just takes a very long time to procure hearing aids. The hearing aids recommended by New Sound are perfect. I am hearing sounds that I have not heard for years. I want to thank Isiah Montemayor, for his assessment of my needs, specification of the hearing aids and the excellent fitting and adjustment. After a brief adjustment this afternoon, I am hearing sounds that I have not heard for years.\n\nI want to recognize the entire organization for their professionalism and customer focus. This has been a long drawn out process(7 months) awaiting the VA to act. However, they acted quickly and professionally once the hearing aids were received.",
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This was my first experience getting a hearing test and I was very pleased with how I was taken care of and how great it was to get my results immediately after the test. The lady who did my test was Cynthia and she was very professional.
Noelia Reyna, on GoogleRight on time and very nice to work with.
James Wilcox, on GoogleAwesome service
Omar Martinez, on GoogleI had an appointment today with Stephanie @ Newsound Hearing. Very thorough and knowledgeable, also friendly. Had teleconference with Dr.,went very satisfactory and educational. Keep up the great work đź‘Ť.
Rey Vasquez, on GoogleDr. Yared Rodriguez is super knowledgeable. We are very happy with the service especially her friendly attitude. We definitely will recommend her and her staff to our friends . Thanks again!
JacintoMaricela Rodriguez, on GoogleVery educational for a person that only knows basics about hearing ! lol explained thoroughly!
Debra Kolnick, on GoogleFriendly staff and very knowledgeable. No waiting time.
Orlando Mata, on Google(Translated by Google) Excellent staff! (Original) Exelente staff!
Jose Gonzalez, on GoogleVery nice people
Betty J, on GoogleVery friendly and attentive staff. Courteous and professional.
Jaimito Martinez, on GoogleCynthia is nice, friendly, and congenial. The office is cozy and the staff is efficient. The exam was on time. I was very happy with my appointment and will recommend highly to others.
Minerva Gatling, on Google
