Online Hearing Test
Today 9:00 AM - 5:00 PM
910 N Main St, McAllen, TX 78501
(956) 467-1155

Our Staff

Cynthia Garza, HIS

Hearing Instrument Specialist

Cynthia Garza is a Hearing Instrument Specialist. She is originally from Laredo, Texas. Cynthia has over 21 years’ experience in healthcare as a dedicated professional. She began working in the hearing industry in 2018 and was drawn to their profession because she enjoys working with people of all ages, learning new skills and helping her community.

What Cynthia loves most about helping save hearing lives is making that personal connection with her patients. She strives to go above and beyond to exceed patient care by paying close attention to everyday detail in the delivery of patient services.

Outside of saving hearing lives, Cynthia enjoys practicing various styles of yoga, maintain a healthy life style and spending time with her family.

Stephanie Pulido

Audio Tech

Stephanie graduated with a Bachelor of Science in Communication Sciences and Disorders from The University of Texas Rio Grande Valley in 2022. She has a passion for providing exceptional service to her community and for assisting patients with their hearing difficulties.

When not helping save hearing lives, Stephanie enjoys time spending quality time with her family and friends. She also enjoys traveling and exploring new cities, taking in the sights and culture each place has to offer.

Blanca Arriaga

Patient Services Coordinator

I was born and raised in McAllen Texas. I am a bilingual audio technician at Newsound Hearing in our McAllen location. I am fairly new to Newsound Hearing started in September of 2022. I was drawn to this profession because hearing is the key to a happy life and is important in everyday living. What I love about my job is seeing patients leave our clinic so happy and thankful we have helped their hearing. I also love that Newsound Hearing has many location across the country and we are able to help our winter Texans with any issues or concerns they may have with their hearing aids while visiting.

Outside of saving hearing lives I enjoy walks in the park enjoying nature and watching my children play.

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Customer Reviews

Very clean and the ladies are very professional the Dr is very educational on your personal evaluation. I highly recommend this establishment.

Dora Elia Sanchez, on Google

I had an excellent experience at the McAllen New Sound location. Blanca in the front and Cynthia the provider were very helpful and friendly. Miss Cynthia was extremely professional and took the time to answer all my questions. I feel they provided the best solution for me and I highly...

I David, on Google
Sharon Anania, on Google

Great customer service! Love the place. Tried contacting five different places and this is the only place that answer me at the moment I called.

Martha Mata, on Google

I had a great time visiting this hearing center. It was my first time there, and the staff was incredibly friendly and understanding of my situation.

Cristian, on Google

Always cheerful and helpful. Appointments are on time, and everything is explained well, with attention to speaking slowly and clearly so you can hear! Would highly recommend

Julia Soper, on Google

Professional staff. Wait times are at a minimal. Exceptional service. I would definitely recommend them to all of my family and friends.

Jesus Davila, on Google

I didn't know what to expect this was the first time I had come to this provider after having I'm less than stellar experiences in other areas of the country. Cynthia's style is one of business and no nonsense communication. But she's not stuffy. She soon had me feeling relaxed...

Goober Raspberry, on Google

Great experience, answered all of my questions. Staff was friendly.

Alvaro Ramon, on Google
Eric Barrientos, on Google
Gabriela Yazmin Hernandez Vazquez, on Google
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